“Accessible” is not a complete description. People have different mobility, sensory, communication and health needs, and a feature that helps one guest may not solve another person’s barrier.

Ask guests privately and early

Give people a simple way to tell you what would help them participate fully. Avoid asking for a diagnosis. Useful information might include step-free routes, nearby parking, seating with back support, hearing needs, a quiet space, assistance-dog arrangements, accessible toilets or room details.

Only share personal information with the venue or suppliers when the guest has agreed and it is necessary for the plan.

Check the complete route

Lower Lode’s main pub area is described as wheelchair friendly and one guest room as wheelchair accessible. Those statements are a starting point. At a viewing, check the route from parking or drop-off through every space the guest will use.

Look at surfaces, thresholds, gradients, doorway widths, toilet set-up, table spacing and emergency arrangements. If riverside lawn access is not suitable for someone, make sure they can enjoy an equivalent part of the celebration indoors.

Include sensory and communication needs

Ask about lighting, music volume, quiet space and how announcements will be made. Printed timings, clear signage and a named point of contact can reduce uncertainty.

For guests who lip-read or use hearing technology, think about seating, background noise and whether important words will be available in another form.

Record the agreed plan

Once the venue has confirmed what it can provide, put the relevant arrangements in your planning notes and guest information. Recheck close to the wedding if a person’s needs or the room layout changes.

The venue’s website has an accessibility statement covering the digital service. For physical access, contact the team with the individual route you need to understand.

Venue details and operational arrangements can change. Confirm anything material for your date directly with Lower Lode Inn.

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